The reverse module could be bad inside of the fan.
Harbor breeze sail stream ceiling fan not working.
Operation is subject to the following two conditions.
Carefully check all screws bolts and nuts on the fan motor assembly to ensure they are secured.
The remote is one of the important accessories connected to a fan therefore issues related to the harbor breeze remote are very common.
Standard troubleshooting for harbor breeze ceiling fan 1 check batteries and check and push reset button under cover 2 check bulb wattage make sure watts do no exceed 190 watts total in upper.
If that s the case a replacement one is relatively inexpensive less than 30 in most cases.
See if there are any connections that have come loose.
Make sure before you do any work to the internal wiring of the fan that you shut off power to the fan from the circuit breaker not just the light switch.
6 safety information caution.
A balancing kit can be used to examine the balancing problem and it remains available with every harbor breeze ceiling fan or using a yardstick.
While using a blade balancing kit the weights are put on every blade one by one to see which blade is causing the wobbling problem.
This device complies with part 15 of the fcc rules.
The harbor breeze fan remote is not working.
Be sure the outlet box is properly grounded or that a ground green or bare wire is present.
If the fan will work in reverse but not in forward position or vica versa there could be a problem with either the motor or another mechanism inside the fan.